Fast, Reliable Shipping for Your Eyewear

At Trident Vision, we strive to deliver your eyewear orders as quickly and efficiently as possible. Our goal is to ensure that you receive your products in excellent condition and on time, every time. Below is everything you need to know about our shipping process.

Order Processing Time

• Processing Time: Orders are typically processed within 1-2 business days after they are placed.
• Custom Orders: For prescription glasses or custom lenses, processing may take an additional 2-3 business days, depending on the complexity of the prescription and the customization options.
• Business Days: Monday to Friday, excluding weekends and holidays.

Shipping Methods and Delivery Times

We offer various shipping options to suit your needs:

• Standard Shipping: Delivery within 5-7 business days.
• Express Shipping: Delivery within 2-3 business days for faster receipt.
• Overnight Shipping: Available for select locations, delivered the next business day.

Note: Delivery times may vary depending on your location and the specific circumstances at the time of shipping.

Shipping Costs

• Free Standard Shipping: Available on orders above 1000rs.
• Flat Rate Shipping: A flat shipping fee applies to orders below the free shipping threshold. The fee is calculated at checkout.
• Express & Overnight Shipping: Shipping charges will be calculated at checkout based on the selected shipping method and delivery location..

Order Tracking

Once your order is shipped, you will receive a tracking number via email to keep you updated on the status of your delivery. You can track your order directly on the carrier’s website.

Damaged or Lost Shipments

If your eyewear order arrives damaged or is lost in transit, please contact our customer service team within 48 hours of receiving your order. We will investigate the issue and provide a resolution, which may include a replacement or a refund based on the circumstances.

Customer Support

If you have any questions regarding shipping, please feel free to reach out to our customer service team at anyaopticals@gmail.com  or call us at 7007280396. We are here to assist you!